Reference

Terms Conditions for Your bee365 Account

These Terms & Conditions set out how your bee365 account works — from opening it with bKash, Nagad or Rocket to how we handle sports and casino play once you're signed in.

Account EligibilityPayment TermsRegional AccessFair Play Rules
bee365 Terms Conditions for Your bee365 Account
DATA AND ACCOUNT SAFETY

How We Handle Your Account Data

We store the account details you give us — name, contact number, wallet identifiers for bKash, Nagad or Rocket — only to run your account and verify withdrawals. Cookies keep you logged in on mobile and desktop and remember your language and lobby preferences; you can clear them from your browser at any time. We keep transaction records for as long as local law requires before account closure, and you can write to us to ask what we hold or to request a correction. Account passwords and OTP codes stay on your device — we never ask for them over chat or email.

Account Information We Keep We keep the details tied to opening your account — contact number, wallet identifiers for bKash, Nagad or Rocket, and login history — strictly to run your account and check withdrawal requests against the wallet you deposited from.
Cookies On Mobile And Desktop Cookies keep your session open across mobile browsers and desktop so you don't need to log in again every time you switch between the sportsbook, slots and live tables; clearing them just logs you out.
Login And Wallet Security Your password and any OTP code sent to your phone stay yours alone — we never request them by chat, email or phone, and any message asking for your PIN did not come from bee365.
Requesting A Data Change Write to our support inbox if you want to see what account data we hold, correct a wallet number on file, or ask about how long we keep records tied to your account.
TERMS QUESTIONS ANSWERED

Reach Us About These Terms

If a clause about deposits, account access or withdrawal verification doesn't read clearly, we'd rather explain it directly than leave you guessing. Reach us through the channels below and mention which section you're asking about so we can point you to the exact wording that applies to your bee365 account.

Live Chat In Your Account Open live chat from your bee365 account if a clause about deposits, withdrawals or regional access needs a plain-English explanation — we point you to the exact section that applies to your query.
Email For Terms Queries Write to our support inbox when you need a written answer about wallet verification, account restrictions or how a specific clause affects your bKash, Nagad or Rocket transactions.
Account Help Desk Use the help desk inside your account settings for questions tied to your own profile — eligibility checks, wallet number changes or how a term applies to a promotion on your account.

Answers About Our Terms Policy

Here are the questions we hear most about how these Terms & Conditions apply to your account, your wallet and your access to bee365 depending on where you're playing from.

Access depends on your local law and the regions where online betting is permitted; these terms set the same account rules everywhere we operate, but eligibility to open an account can vary by region.

Yes — we can update this page when local payment rules or regional access change, and the version live here is the one that applies; we'd recommend checking it if something about your account looks different.

Withdrawal requests are checked against the wallet number you deposited from, so a mismatch can pause a payout until you confirm ownership through our support channel — this is written into the account verification clause.

Game rules for titles like Crash HotSpin or Dealer 24x7 Live sit alongside these Terms & Conditions; where they differ for a specific round, the game rule applies while account and payment terms stay covered here.

Reach our support team through live chat inside your account or by email, and mention the section you're asking about so we can point you to a plain answer quickly.

This page covers account and payment terms; data handling — what we store, cookies, and how to request a correction — is explained in the trust section above and our separate privacy page.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.